Status & support
LiveHow to reach us and what to try first.
Need a hand? Here’s the fastest path to an answer, and how to reach the team when you want a person.
Try this first
Most questions have a quick answer already written down. Check Troubleshooting & known issues for common snags, and the FAQ for the questions we hear most.
Contact the team
If you still need help, open Contact support from the dashboard or email support@mocart.io. Weighing whether Mocart fits your catalog? Book a demo and we’ll walk through it with you.
When you write in, tell us what you were doing and what you expected — a Product, Campaign, or Run reference helps us find it fast.
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